Defined Approach Requirements
12.10.4.1 The frequency of periodic training for incident response personnel is defined in the entity’s targeted risk analysis, which is performed according to all elements specified in Requirement
12.3.1.
Customized Approach Objective
Incident response personnel are trained at a frequency that addresses the entity’s risk.
Applicability Notes
This requirement is a best practice until 31 March
2025, after which it will be required and must be fully considered during a PCI DSS assessment.
Defined Approach Testing Procedures
12.10.4.1.a Examine the entity’s targeted risk analysis for the frequency of training for incident response personnel to verify the risk analysis was performed in accordance with all elements specified in Requirement 12.3.1.
12.10.4.1.b Examine documented results of periodic training of incident response personnel and interview personnel to verify training is performed at the frequency defined in the entity’s targeted risk analysis performed for this requirement.
Purpose of requirement and procedures
Each entity’s environment and incident response plan are different and the approach will depend on a number of factors, including the size and complexity of the entity, the degree of change in
the environment, the size of the incident response team, and the turnover in personnel.
Performing a risk analysis will allow the entity to determine the optimum frequency for training personnel with incident response responsibilities.
Good practice
[No detail is provided here in the PCI DSS 4.0]
Definitions
[No detail is provided here in the PCI DSS 4.0]
Note: This sub-requirement requirement falls within the primary PCI DSS Requirement 12: Support Information Security with Organizational Policies and Programs and secondary requirement 12.10 Suspected and confirmed security incidents that could impact the CDE are responded to immediately..
What is the PCI DSS
The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards formed in 2004 by Visa, MasterCard, Discover Financial Services, JCB International and American Express. Governed by the Payment Card Industry Security Standards Council (PCI SSC), the compliance scheme aims to secure credit and debit card transactions against data theft and fraud.
While the PCI SSC has no legal authority to compel compliance, it is a requirement for any business that processes credit or debit card transactions. PCI certification is also considered the best way to safeguard sensitive data and information, thereby helping businesses build long lasting and trusting relationships with their customers.
Source: https://www.imperva.com/learn/data-security/pci-dss-certification/
What is the PCI SSC
The PCI SSC mission is to enhance global payment account data security by developing standards and supporting services that drive education, awareness, and effective implementation by stakeholders. We achieve this with a strategic framework to guide our decision-making process and ensure that every initiative is aligned with our mission and supports the needs of the global payments industry.
The four pillars of our strategic framework include:
- Increase industry participation and knowledge in the PCI Standards development process and stakeholder support for standards implementation. This ensures that standards and resources reflect and address industry needs and challenges.
- Evolve security standards and validation programs to support a range of environments, technologies and methodologies for achieving security. This ensures standards and resources that support and enable safe commerce and the flexibility to use different approaches to meet those standards.
- Secure emerging payment channels via development of PCI Standards and resources to support broader payment acceptance. This enables safe commerce in new and emerging card and card-based payment channels such as mobile and internet-of-things.
- Increase standards alignment and consistency of PCI Standards to minimize redundancy and support effective implementation.
PCI DSS certification
PCI certification ensures the security of card data at your business through a set of requirements established by the PCI SSC. These include a number of commonly known best practices, such as:
- Installation of firewalls
- Encryption of data transmissions
- Use of anti-virus software
Source: https://www.imperva.com/learn/data-security/pci-dss-certification/
You can learn more about the PCI DSS at https://www.pcisecuritystandards.org/