Details

This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.

The recommended state for this setting is: Disabled.

Rationale:

This service is involved in the process of displaying/reporting issues & solutions to/from Microsoft. In a high security environment, preventing this information from being sent can help reduce privacy concerns for sensitive corporate information.

Solution

To establish the recommended configuration via GP, set the following UI path to: Disabled.
Computer ConfigurationPoliciesWindows SettingsSecurity SettingsSystem ServicesProblem Reports and Solutions Control Panel Support
Impact:
Sending and viewing system-level problem reports and solutions to and from Microsoft may no longer function.
Default Value:
Manual
CIS Controls:
Version 6
9.1 Limit Open Ports, Protocols, and Services
Ensure that only ports, protocols, and services with validated business needs are running on each system.
Version 7
9.2 Ensure Only Approved Ports, Protocols and Services Are Running
Ensure that only network ports, protocols, and services listening on a system with validated business needs, are running on each system.

Supportive Information

The following resource is also helpful.

• https://workbench.cisecurity.org/files/2288

This security hardening control applies to the following category of controls within NIST 800-53: Configuration Management.This control applies to the following type of system Windows.

References

• 800-53|CM-7b.

Source

• Tenable.com/audits