Details

By default, Adobe online services are tightly integrated in Adobe Acrobat. When the Adobe Cloud synchronization is disabled it prevents the synchronization of desktop preferences across devices on which the user is signed in with an Adobe ID (including phones).

Solution

Verify the following registry configuration:

Note: The Key Name cServices is not created by default in the Acrobat Pro XI install and must be created.

Registry Hive: HKEY_CURRENT_USER
Registry Path: SoftwarePoliciesAdobeAdobe Acrobat11.0FeatureLockDowncServices

Value Name: bTogglePrefsSync
Type: REG_DWORD
Value: 1

Supportive Information

The following resource is also helpful.

• https://iasecontent.disa.mil/stigs/zip/U_Adobe_Acrobat_Pro_XI_V1R2_STIG.zip

This security hardening control applies to the following category of controls within NIST 800-53: Configuration Management.This control applies to the following type of system Windows.

References

• 800-53|CM-7a.
• CAT|II
• CCI|CCI-000381
• Rule-ID|SV-89993r1_rule
• STIG-ID|ADBP-XI-001290
• Vuln-ID|V-75313

Source

• Tenable.com/audits